Privacy Policy

1. INTRODUCTION

• Nota Bene Learning Centre (Pty) Ltd is committed to protecting and respecting users’ privacy when utilizing Nota Bene Learning Centre’s electronic information and communication
• In terms of the Protection of Personal Information Act, 4 of 2013 (the Act), Nota Bene Learning Centre will be responsible for the protection and respecting of the users’ electronic information and communication systems.

2. DEFINITIONS

• ‘Users’ mean all persons including, but not limited to, permanent or temporary employees, directors, consultants, contractors, parents, learners and trainees who have access to, or use of, Nota Bene Learning Centre’s electronic information and communication
• ‘Cookies’ are small amounts of data generated by a website and saved by your web Its purpose is to remember information about you, similar to a preference file created by a software application. While cookies serve many functions, their most common purpose is to store login information for a specific site.
• An ‘IP address’ is a set of numbers assigned to a user’s computer during a browsing It is activated whenever the user logs onto the Internet via his/her Internet service provider or network.
• ‘Information Security Officer’ is the person appointed and employed by Nota Bene Learning Centre to enforce and manage this
• ‘Policy’ means this IT Privacy Policy.
• Reference to ‘consent’, ‘your consent’ or ‘your explicit consent’ include the clicking of ‘application’ or ‘submit’ button or ‘I agree’ button on Nota Bene Learning Centre’s

3.  SCOPE

• This policy sets out the guidelines and principles that will govern how Nota Bene Learning Centre collects and processes any personal information collected from users or provided by users to Nota Bene Learning Centre.
• A copy of this policy should be available at all times on the Nota Bene Learning Centre websites and

4. HOW NOTA BENE LEARNING CENTRE COLLECTS INFORMATION FROM USERS

• Users may provide Nota Bene Learning Centre with personal information while completing either online forms or any other forms and documents at the Nota Bene Learning Centre’s premises or by means of telephonic conversation, email or any other communications channel. This includes information provided to Nota Bene Learning Centre:
  • during enrolment;
  • by completing a contact document;
  • by subscribing to services;
  • by participating in social media forums on/or linked to Nota Bene Learning Centre’s website;
  • by completing a survey, and
  • by reporting a problem regarding Nota Bene Learning Centre’s

• With each visit to the Nota Bene Learning Centre’s website, Nota Bene Learning Centre automatically collect the following information:
  • Technical information, including the Internet Protocol address (‘IP address’) used to connect a user’s computer to the Internet, their login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and

• Information about user’s visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site, date and time, services/products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information such as scrolling, clicks and mouseovers, methods used to browse away from the page and any phone number used to call our customer service
• Cookies
  • Cookies may be used by Nota Bene Learning Centre to understand better how users navigate and use our Cookies allow Nota Bene Learning Centre to determine how frequently particular pages are visited, the most popular areas of its site and how frequently particular pages are visited. Cookies also allow Nota Bene Learning Centre to make its sites more user friendly, for example, permanent cookies allow Nota Bene Learning Centre to save the user’s password so that the user does not have to re-enter it every time he/she visits its site.
  • Cookies do not contain personal information such as users’ home address, telephone number or credit card However, personal information that Nota Bene Learning Centre stores about users, as per 4.2.3.1 may be linked to the information stored in and obtained from cookies. Nota Bene Learning Centre does not exchange cookies with any third-party websites or external data suppliers.
  • A users’ browser generates other information, including which language the website is displayed in and their IP Users’ IP addresses are automatically logged by Nota Bene Learning Centre’s servers and used to collect traffic data about visitors to its websites. Nota Bene Learning Centre does not use IP addresses to identify users personally.
  • Nota Bene Learning Centre only keeps cookies for the duration of their visit to its site.
• Information Nota Bene Learning Centre receives from other sources
  • Nota Bene Learning Centre may receive information about users if they use any of the other websites Nota Bene Learning Centre operates, other services Nota Bene Learning Centre provides or where users have authorised Nota Bene Learning Centre to collect information from selected third parties, g. photographers used at school events.
  • Nota Bene Learning Centre will inform users that it may be shared internally and combined with information collected on Nota Bene Learning Centre’s
  • Nota Bene Learning Centre may also obtain information from the third parties with whom it works closely, such as, for example, business partners, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers and credit reference

5. USES MADE OF THE INFORMATION

5.1 When given information, Nota Bene Learning Centre will solely use the information to:

• carry out day-to-day administration, educational or social and health needs arising from any contracts entered into between a user and Nota Bene Learning Centre and provide users with the information and services they request from Nota Bene Learning Centre;
• provide users with information about their child’s schooling and associated matters;
• provide users with information about other services offered similar to information previously acquired or enquired about;
• provide users with information about schooling activities;
• notify users about changes to Nota Bene Learning Centre’s services;
• ensure that content from Nota Bene Learning Centre’s site is presented in the most effective manner for a user, and
• deal with enquiries and complaints made by or about users relating to Nota Bene Learning Centre’s site or other services users use.

5.2 When collecting information about users, Nota Bene Learning Centre will use the information:

• to administer its site and apps for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• to improve its site and apps to ensure that content is presented in the most effective manner for users;
• to allow users to participate in interactive features when elected as part of Nota Bene Learning Centre’s efforts to keep its site safe and secure;
• to measure or understand the effectiveness of advertising and present relevant advertisements, and
• to make suggestions and recommendations to users of its site about goods or services that may interest

5.3 When receiving information from other sources:

• Nota Bene Learning Centre may combine such information with information received and information collected regarding Nota Bene Learning Centre may use such information and the combined information for the purposes set out above, depending on the types of information it receives.

5.4 Submission of personal information on behalf of another

• Information provided on behalf of someone else, e. their child or spouse, should be done with the necessary permission before submitting such information.
• On receipt of personal information, Nota Bene Learning Centre assumes that the necessary consent has been obtained and will process the personal information as per the users’ Users indemnify Nota Bene Learning Centre against any third-party claim where a third-party claims that personal information has been processed without the necessary consent or other available exception under the act.

5.5 Nota Bene Learning Centre will only use personal information for other purposes when:

• consent is given by users;
• it is in the interest of the user, e. necessary to lessen or prevent a serious or imminent threat to life, health or safety;
• it is required by law or for law enforcement purposes;
• where consent for the use and disclosure of personal information is required, the school will seek consent from the data subject In the case of a learner’s personal information, the school will seek the consent from the learner (if legally be able to give the permission) and/or parent/guardian, depending on the circumstances and the learner’s mental ability and maturity to understand the consequences of the proposed use and disclosure, and
• with regard to primary schools only: Nota Bene Learning Centre will always require the consent of the learner’s parents/guardian(s) and will treat consent given by the parent/guardian as consent given on behalf of the

6. DISCLOSURE OF INFORMATION

• Nota Bene Learning Centre may share the information with any member of its group, meaning its subsidiaries and ultimate holding company, as defined in the Companies Act, 71 of 2008. Nota Bene Learning Centre will not share the information with any third parties, other than the following exceptions:
  • Analytics and search engine providers that assist Nota Bene Learning Centre in the improvement and optimisation of the
  • On the sale or purchase of any business entity or assets, Nota Bene Learning Centre may disclose the information to the prospective seller or buyer of such business or
  • If Nota Bene Learning Centre or a substantial portion of its assets are acquired by a third party, the personal information held by Nota Bene Learning Centre about our users will be one of the transferred
  • Compliance with legislation, court order or other legal obligation to enforce or apply its terms of use applicable to any particular site of Nota Bene Learning Centre or terms and conditions of supply of Nota Bene Learning Centre’s services to users and other agreements, or to protect Nota Bene Learning Centre’s rights, property or safety, or the rights, property or safety of our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk

7.  STORAGE OF PERSONAL INFORMATION

• The information Nota Bene Learning Centre collects from users may be transferred to and stored at a destination outside the Republic of South Africa (‘RSA’). It may also be processed by staff operating outside the RSA who work for Nota Bene Learning Centre or for one of our suppliers/service Such staff may be engaged in, among other things, the fulfilment of a user’s order/our obligations towards a user, the processing of a user’s payment details and the provision of support services. By submitting information, users agree to this transfer, storing or processing. Nota Bene Learning Centre will take all steps reasonably necessary to ensure that the information is treated securely and in accordance with this privacy policy.
• All information users submit, is stored on Nota Bene Learning Centre’s secure Hard copies of documents are stored at secure locations. Users are expected to keep passwords given or selected confidential and secure.
• Records of information kept, will not be retained longer than necessary for operational or archiving purposes, unless retention of record is required or authorised by Records of the information may be retained for periods in excess of those contemplated for historical, statistical or research purposes, subject to Nota Bene Learning Centre establishing appropriate safeguards against the records being used for any other purpose and/or Nota Bene Learning Centre has de-identified the record/s.
• Transmission of information via the Internet is not completely secure but Nota Bene Learning Centre endeavours to use appropriate and reasonable technical and organisational measures to protect such information but, cannot guarantee the security of users’ data transmitted to its site or to any other location by electronic Any transmission is at the users’ own risk.

8. SOCIAL MEDIA PLATFORMS

• Communication, engagement, and actions taken through external social media platforms in which Nota Bene Learning Centre, its directors or employees and learners participate are custom to the specific terms and conditions as well as the privacy policies held with each social media
• Users must use social media platforms wisely and communicate/engage with them with due care and caution with regard to their own privacy and personal information As Nota Bene Learning Centre do not request personal or sensitive information through social media platforms, users wishing to discuss sensitive details or to resolve issues/concerns, should contact Nota Bene Learning Centre through primary communication channels such as telephone or email.
• Nota Bene Learning Centre social media page/(s), may share web links to relevant web By default, some social media platforms shorten lengthy URLs. Users must take caution and good judgement before clicking any shortened URLs published on social media platforms. Nota Bene Learning Centre, however, cannot be held liable for any damages or implications caused by visiting any shortened links.

9. INTERCEPTION AND MONITORING OF COMMUNICATIONS

• Nota Bene Learning Centre, in accordance with relevant legislation, will intercept, monitor, copy or block communications to and from Nota Bene Learning Centre communication facilities, including but not limited to our site, email, SMSs, Whats Apps,

10. USER RIGHTS

10.1 Third-party websites/social media sites

• Nota Bene Learning Centre does not accept any responsibility or liability should users click on links to partner or advertiser’s website from the Nota Bene Learning Centre’s
• It is the users’ responsibility to check these policies before they submit any personal information to these

10.2 Access to information

• Users have a right to see/access the information that Nota Bene Learning Centre Users may request Nota Bene Learning Centre to provide them with any personal information it holds about them upon receipt of a written request and payment of a fee as per the Promotion of Access to Information Act, No. 2 of 2000 (‘PAIA Act’).
• Not all information requested may and/or need to be Disclosure of information shall take place in accordance with the PAIA Act.
• Any request received by user in term of the PAIA Act must be handled by the recipient of the request in conjunction with Nota Bene Learning Centre’s information Non-compliance by the recipient of the request may put Nota Bene Learning Centre at risk and as such the said failure may led to disciplinary action against the recipient.

11. QUALITY OF PERSONAL INFORMATION

• It is the user’s responsibility to check the accuracy of the information prior to submission to Nota Bene Learning Centre. On receipt of the information Nota Bene Learning Centre assumes that users have checked it and that the information is
• Users may contact the administration of the school if the information that Nota Bene Learning Centre holds regarding them, or their child(ren) need to be corrected or Requests to update information may take up to 48 (forty-eight) hours to execute.
• Nota Bene Learning Centre will endeavor, to the best of its ability, to make available to users the means to amend the information

12. CHANGES TO OUR PRIVACY POLICY

• Any changes Nota Bene Learning Centre may make to its privacy policy will be posted on our site and, where appropriate (not obliged), users will be notified by email.
• It is the responsibility of users to ensure that they take cognisance of dates or changes to Nota Bene Learning Centre’s privacy

13. CONTACT

• Questions, comments, and requests regarding the privacy policy can be directed to info@nblc.co.za, for the attention of the information officer.

14. AMENDMENTS

• This policy is subject for review within one calendar year of the date of last review, update, or
• This policy may be subject to review, update, or amendment within the set calendar year, if the same is required by or in terms of change in legislation, change in external policy guidelines and/or relevant court
• This policy may only be amended by Nota Bene Learning Centre’s directors overseeing the category under which auspices this policy finds application.

REVISION SCHEDULE